🚚 SHIPPING POLICY
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At DonVolt, we focus on reliable delivery, transparent timelines, and full tracking — no guessing.
Order Processing
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Orders are processed within 1–3 business days
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Orders are not shipped on weekends or holidays
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You’ll receive a confirmation email once your order is placed
Shipping Times
Estimated delivery times depend on your location:
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Ireland & UK: 5–10 business days
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Europe: 7–14 business days
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International: 10–20 business days
These are estimates, not guarantees. Delays can occur due to customs, weather, or high demand.
Shipping Costs
Shipping costs are calculated at checkout and shown before payment.
There are no hidden fees.
Tracking Your Order
Once your order ships, you’ll receive a tracking number by email.
Tracking updates may take 24–48 hours to appear.
Customs, Duties & Taxes
International orders may be subject to customs fees or import taxes.
These charges are the customer’s responsibility and are not included in product or shipping prices.
Lost or Delayed Packages
If your order appears delayed or lost:
DonVolt is not responsible for delays caused by carriers or customs, but we’ll always help where we can.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout.
We are not responsible for orders sent to incorrect or incomplete addresses provided by the customer.
